Privacy policy

Safollo Bazar - Privacy Policy

Last Updated: October 11, 2025

Your privacy is critically important to us. This Privacy Policy (“Policy”) explains how Safollo Bazar (“we,” “us,” “our”) collects, uses, shares, and protects your personal information when you use our website quickpakhi.com and the “Safollo Bazar” mobile application (“Service”).

By using our Service, you consent to the practices described in this Policy.


1. Information We Collect

We collect various types of information to operate effectively and improve our Service. This includes:

a) Personal Identification Information

  • Name: To confirm your identity.

  • Email Address: To communicate with you and verify your account.

  • Phone Number: For order updates, account verification, and communication.

  • Delivery Address: To ensure accurate product delivery.

b) Account and Transaction Information

  • Username and Password: To secure your account.

  • Order Details: To maintain your purchase history.

  • Payment Information: We do not store your full card details. All payments are securely processed through trusted third-party payment gateways.

c) Technical and Usage Information

  • Device Data: Includes IP address, device type, operating system, and browser information to maintain security and service quality.

  • Usage Data: Information about how you interact with the app, such as pages visited and features used, to help us improve user experience.

d) Location Information

We may collect and process your device's location information, including precise location (GPS) and approximate location, when you grant permission through your device settings.

Location information is used for the following purposes:

  • To identify nearby stores, merchants, and service providers.

  • To calculate delivery distances and estimated delivery times.

  • To provide accurate delivery and pickup services.

  • To improve location-based search results and recommendations.

  • To enhance the overall functionality and user experience of the Safollo Bazar platform.

  • Background Location Access
  • If enabled by the user, Quickpakhi may access location information while the app is running in the background to support delivery tracking, order fulfillment, and other location-dependent services.
  • Location Sharing
  • Location information may be shared with merchants, delivery personnel, and service providers only when necessary to complete orders, facilitate deliveries, or provide requested services.
  • User Control
  • Users may revoke or disable location permissions at any time through their device settings. Certain features of the Service may not function properly if location access is disabled.

2. How We Use Your Information

We use your data only for lawful and necessary purposes, including:

  • Service Delivery: To create and manage your account, process orders, and deliver products.

  • Communication: To send order confirmations, delivery updates, and provide customer support.

  • Improvement: To enhance app performance and user experience.

  • Security: To detect, prevent, and address fraud or misuse.

  • Legal Compliance: To comply with applicable laws and regulations.

  • Location-Based Services: To provide nearby merchant discovery, delivery routing, distance calculation, delivery tracking, and other location-dependent features.


3. Data Sharing and Disclosure

We never sell your personal data to third parties. However, to provide our Service, your data may be shared with:

  • Merchants (Sellers): To fulfill your orders correctly (name, address, and phone number).

  • Delivery Partners: To ensure products reach you efficiently.

  • Third-Party Service Providers: Such as payment gateways, analytics providers, and cloud hosting services.
    These partners are contractually obligated to protect your data and use it only for authorized purposes.

  • Legal Authorities: When required by law, court order, or to protect our legal rights.

We share data only to the extent necessary to process transactions, ensure delivery, and maintain service reliability.


4. Data Security

We use industry-standard encryption, firewalls, and access controls to safeguard your personal data.
However, no system is 100% secure. You are also responsible for keeping your password confidential and logging out after each session.


5.  Data Retention and Deletion

We retain your information only for as long as necessary to provide our services or fulfill legal obligations.

After your account is deleted, your personal information will be permanently removed within 30 days, unless retention is required by law.

If you would like to request deletion of your information, please send an email to info@quickpakhi.com with the subject line “Privacy Inquiry.” After verification, we will delete your information within the specified timeframe.


6. Your Rights and Choices

You have full control over your personal information:

  • Access and Correction: Log in to your account to view or edit your information.

  • Opt-Out: You can unsubscribe from promotional communications at any time using the “unsubscribe” link in emails.

  • Data Deletion: Request account and data deletion by following Section 5 instructions.


7. Cookies and Analytics

We may use cookies or similar technologies (like analytics SDKs) to understand user behavior, improve performance, and personalize your experience.
You can control or disable cookies through your browser settings at any time.


8. Children’s Privacy

Our Service is not intended for children under 18 years of age.
We do not knowingly collect personal information from anyone under 18. If we become aware of such data, it will be deleted immediately.


9. Updates to This Policy

We may update this Privacy Policy periodically.
When we do, we will revise the “Last Updated” date above and post the new version on our website and app. Continued use of our Service constitutes acceptance of the updated Policy.

We encourage you to review this Policy periodically.


10. Location and Currency

The Safollo Bazar platform currently operates primarily in Bangladesh, and all transactions are conducted in Bangladeshi Taka (BDT).
As we expand globally, we will update this Policy to reflect new currencies, payment options, and legal requirements in other regions.


11. Contact Information

Contact Us

If you have any questions, concerns, or privacy-related inquiries, please contact us:

Company Name: Safollo Bazar
Address: 30 North Gould Street Ste R, Sheridan, WY 82801, USA
Phone: +1 585-561-1183
Email: info@quickpakhi.com (Please mention “Privacy Inquiry” in the subject line)
Website: quickpakhi.com

 


© 2025 Safollo Bazar. All rights reserved.